AI Agents

AI agents built to qualify, not deflect

Trivera builds AI agents for companies whose products take some explaining. They listen, learn, route and improve, so the only conversations reaching your team are the ones that genuinely need a person.

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Conversation
Knowledge base
Routing
What it looks like

A conversation, and the work underneath it

Left is what the visitor sees. Right is what the system did. Most of the value is in the right-hand column.

Visitor

We've got four freezer doors that keep failing and I'm not sure what to replace them with.

Agent

Cooler or freezer? The right answer is different for each.

Asked instead of guessing
Visitor

Freezer. Maybe fifty cycles a day across the four.

Agent

At that volume sealing performance drives your energy cost more than anything else. Are they fabric or rigid today?

Retrieved from knowledge base
Visitor

Fabric. Does what you're suggesting meet our state energy code?

Agent

I can give you the published R-values and the certifications. Whether it satisfies your code is your engineer's determination, not mine.

Guardrail: won't assert compliance
Visitor

Fair. Can someone call me? We're in Fresno.

Agent

Yes. What's the best number to reach you?

Buying signal → routed to territory rep

Four exchanges. The agent qualified an application, answered from verified source material, refused to make a call that wasn't its to make, and produced a routed lead with context attached. A support bot would have sent a link to the product page.

In production today

Different industries. Different jobs.

Professional services, B2B manufacturing, consumer products. Three very different audiences, three very different jobs, all answering real questions on real sites right now. Go ask them something.

Live
Milo
Milorganite / MMSD
B2C consumer

Milo handles hundreds of seasonal questions autonomously. Application timing, spreader settings, coverage rates. Milorganite's small team doesn't have to. He is always on, always consistent, and gets smarter with every unanswered question he logs. He is our highest volume agent, handling hundreds of conversations a month.

Talk to Milo ›
Live
Herry
Heresite Protective Coatings
B2B manufacturing

Herry qualifies industrial coating applications conversationally, asking about environment, substrate, and dimensions before a human ever touches the inquiry. Built for a technical B2B audience with zero tolerance for incorrect recommendations.

Talk to Herry ›
Live
Webster
Trivera
Professional services

Webster is our own agent, built on the same stack we deploy for clients. He handles inbound service questions, personalizes responses for returning visitors, and routes podcast inquiries to a dedicated voice. We run him so we know exactly what our clients experience.

Talk to Webster ›
What they do

Built for the way industrial buyers actually shop

Long consideration cycles, technical questions, and a sales organization that needs qualified leads rather than form fills.

01

Qualify before recommending

Application, environment, dimensions, volume, and timeline are all gathered conversationally, one question at a time. The rep opens the follow-up already knowing the job.

02

Answer from your content, not the internet

A curated knowledge base written from your published material and verified against source. When a question falls outside it, the agent says so and hands off.

03

Route to the right desk

Sales, parts, service, and specification desks each receive different inquiries, keyed on intent, product line, and geography.

04

Work nights and weekends

A meaningful share of industrial inquiries arrive outside business hours. Voice and text, and the same agent can answer a phone number.

05

Tell you what your site is missing

Every question the agent couldn't answer is logged, counted, and reported. Those gaps become your content plan. The agent turns into an audience-listening instrument.

What they won't do

The refusals are the product

Anyone can build something that always has an answer. For a manufacturer, an agent that confidently invents a specification isn't an embarrassment. It's a liability.

Never invents a spec

If it isn't in the knowledge base, the agent says so and routes to a person.

Never asserts compliance

It cites published ratings. The code determination belongs to the engineer of record.

Never names a competitor

Not when asked directly, not when the visitor names one first.

Never quotes unapproved pricing

The agent works only from figures you have approved for publication.

Why that matters

Counted as correct behavior, not failure

Every refusal shows up in your monthly reporting alongside the questions the agent answered. That separates what it genuinely couldn't handle from what it correctly declined, and the distinction is what turns a conversation log into a content plan.

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How it's delivered

Yours, on your infrastructure

Not a seat rented in a vendor's platform. The agent, the conversation data, and the reporting all live on your servers. If the relationship ends, you keep them.

1996

Trivera has been building for the web since the year most of our clients registered their first domain.

Weeks

Not the three-to-seven-month deployments the enterprise platforms quote.

Flat

A build fee and a monthly retainer. Not a charge per conversation that punishes you for volume.

Next step

Ready to start your next project?

We build these for manufacturers, industrial suppliers, and B2B companies with long sales cycles and technical products. We'll show you a working agent rather than a slide deck.

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